" If you're not from Hawai`i, rest assured she will guide you through the unique intricacy of local market/process and that she is well-versed from humble home to luxury resort, big ranch, you name it. My parents who reside in MN also took part in the transaction were very comfortable working with her and trusted her after seeing how she handled everything.
If you are from Hawai`i, she upholds our local value 100% and she respects and understands you. It was evident in every step of the way. Her conduct with care also extends to other people who take part in the process. So you know you are in good hands when you work with this Kona girl. This was my first family home (and on another island) and I would not have been able to make it happen if it weren't for her, especially with dealing with seller's agent who weren't exactly helpful in facilitating the transaction smoothly.
Lailan is a fantastic agent. Give her a call. You will be glad you did when you are sitting in your new home after closing. #teamlailan rocks!!!" ~ Makato S (cont. from above).